About this course
This course is great for learners who are looking to gain general knowledge in becoming employable, especially in the current economic climate of record high unemployed individuals. The qualification is ideal for both people wishing to improve their job skills and career progression and to support anyone who is seeking employment.
Type of qualification: QCF
Level: Level 1
Minimum entry age: Pre 16
Guided Learning Hours: 108
Credit value: 15
Unit 1: Business and customer awareness
Unit 2: Problem solving at work
Unit 3: Working in a team
Unit 4: Interview skills
Unit 5: Dealing with your first days at work
Unit 6: Understanding your customers
Unit 7: Setting yourself targets
Unit 8: Handling information at work
Unit 9: Being safe and healthy at work
Unit 10: Being managed by others
Unit 11: Following instructions
Unit 12: How to keep improving
