About this course
This programme will provide learners with an introduction to the role of a steward at spectator events. Learners will develop knowledge and understanding of the key concepts which underpin spectator control, monitoring crowds, controlling spectator movement, communication, teamwork and health and safety.
Type of qualification: QCF
Level: Level 2
Minimum entry age: Pre 16
Guided Learning Hours: 145
Credit value: 18
This course is split into manageable units. These are:
Unit 1: How stewards control the entry, exit and movement of spectators at events
Unit 2: How stewards monitor crowds and respond to potential crowd problems at spectator events
Unit 3: How stewards prepare for spectator events
Unit 4: How to respond to injuries, illnesses and other emergencies in active leisure and learning
Unit 5: Communication and customer service at events
Unit 6: Understanding successful team working
Unit 7: Health and safety in a practical environment
Unit 8: Fire safety principles.
