About this course
Our Dental Assistant Specialist program will teach students how to maintain the bookkeeping and various paperwork of the dental office while also teaching students how to assist the dentist.
Computer Basics: Digital Literacy
In this fast paced world of technology, it is important to be computer literate. Computer Basics gives students a better understanding of computers and many fascinating components of the digital world. This course introduces learners to basic hardware, such as traditional desktops, tablets and mobile applications. We will take a look at different types of browsers, tools that can enhance productivity, data storage options and proper internet searching techniques. This course will provide students with a solid framework of knowledge to enhance digital literacy skills, as well as ways to stay current with changes in technology.
Prerequisite: None
Dental Assistant
A dental assistant is a vital employee in many dentists' offices. Dental assistant jobs can vary from office to office, but generally a dental assistant can help sterilize equipment, prepare dental instruments, locate patient records, help patients keep comfortable and assist the dentist during procedures.
Dental assistants are important members of the dental healthcare team. A career as a dental assistant can be exciting, challenging, and very rewarding. The educated dental assistant can look forward to job satisfaction, variety, and financial reward. It is a career that offers entry-level opportunities for individuals interested in the dentistry field. Our course covers everything you need to prepare for an entry-level career in dental assisting.
Prerequisite(s): None
Dental Office Assistant
The Dental Office Assistant course delivers all the latest information and skills practice you need to succeed in the paperless era: technology, forms, and equipment in use today; up-to-date coding information; HIPAA and OSHA guidelines; functions of the dental business office; communication and critical thinking exercises. An in-depth look into completing common tasks such as scheduling, bookkeeping, electronic record regulations and insurance coding is also provided. Our course also includes the companion workbook for the text: The Administrative Dental Assistant and the latest version of Dentrix Learning CD-ROM, which provides an interactive and realistic look at the dental office environment.
Prerequisite(s): None
Computer Basics: Digital Literacy
Computer Basics: Digital Literacy Module 1
Introduction to the Digital Literacy Journey
- Digital Literacy
- Computer Literacy
- Computers in Society
- Computers and Information
- Digitizing Information
- Where Are Computers Used?
- Computer Threats
- Viruses, Worms, and Trojan Horses
- Social Impact of Computing
- Communication
- Collaboration
- Ethics
Computer Basics: Digital Literacy Module 2
The Hardware Revolution
- History of Computing
- Inventing the Processor
- Main Computer Box
- Processors
- Memory
- Storage
- Binary
- Parallel Processing
- Computer Peripherals
- Mobile Computing
Computer Basics: Digital Literacy Module 3
The Software Revolution
- What is Programming Language?
- Basics of Programming
- BASIC
- Looping in BASIC
- Systems Software “ The Operating System
- Early Operating Systems
- Windows
- Mac OS and Linux
- Utilities and Drivers
- Open Source
Computer Basics: Digital Literacy Module 4
Productivity Applications
- Word Processing
- Presentation Software
- History of PowerPoint
- What Can You Do With PowerPoint?
- Spreadsheets
- How Does a Spreadsheet Work?
- Who Uses a Spreadsheet?
- Databases
- Multimedia Applications
- Mobile Applications
Computer Basics: Digital Literacy Module 5
The Web of Knowledge
- Internet Basics
- Networks
- Basic Network Terminology
- Networking Terms
- Wireless Networks
- The First Browsers
- How to Build a Web Page
- Accessibility
- Usability
- Privacy
Computer Basics: Digital Literacy Module 6
The Search is ON
- What is Information?
- History of Searching
- Taxonomies
- Metadata
- Boolean Searching
- Information Searching on the Internet
- Bing
- Metasearch
- Searching on the Go
Computer Basics: Digital Literacy Module 7
Web 2.0
- What is Web 2.0?
- Blogging
- Tweeting
- Social and Business Networking
- Wikis
- Images
- Social Bookmarking
- The Future: Web 3.0
- Dark Side of Social Networking
Computer Basics: Digital Literacy Module 8
The Digital Society
- Privacy
- Piracy
- Cyber Crimes
- Making Money Online
- E-commerce
- Virtual Communities
- Online Education
- Computing Information
- The Law
- Globalization
Computer Basics: Digital Literacy Module 9
Emerging Computer Technologies
- Mobile Phones
- What is a Tablet Computer?
- History of the Tablet Computer
- Touch Screens
- Artificial Intelligence
- The Turing Test
- Cloud Computing
- Advantages of a Cloud
- Disadvantages of a Cloud
- Cloud Storage Systems
**Outlines are subject to change, as courses and materials are updated.**
Dental Assistant
Dental Assistant Module 1
The Dental Assisting Profession
- History of Dentistry
- Education and Professional Development
- Characteristics of a Dental Assistant
- Professional Organizations
- The Dental Healthcare Team
- Job Duties of a Dental Assistant
- Dental Ethics
- Dentistry and the Law
- Dentist-Patient Relationship
- Patient Records and the Law
Dental Assistant Module 2
Sciences in Dentistry
- General Anatomy
- Body Cavities & Regions
- General Physiology
- Body Systems
- Oral Embryology
- Regions of the Head and Neck
- Blood Supply to the Head and Neck
- Landmarks of the Face
- Oral Cavity
- Anatomic Features of Teeth
Dental Assistant Module 3
Oral Health and Prevention of Dental Disease
- Dental Caries
- Periodontal Disease
- Preventive Dentistry
- Plaque Control Programs
- Nutrition and Dental Health
- Food Guide Pyramid
- Eating Disorders and Teeth
- Oral Lesions
- Diseases of the Oral Soft Tissues
- Oral Developmental Disorders
Dental Assistant Module 4
Infection Prevention in Dentistry
- Microbiology and Dentistry
- Viral Diseases
- Bacterial Diseases
- The Chain of Infection
- Modes of Disease Transmission
- CDC Guidelines for Infection Control
- OSHA Standards
- Waste Management in the Dental Office
- Environmental Infection Control
- Classification of Instruments
Dental Assistant Module 5
Occupational Health and Safety
- Regulatory and Advisory Agencies
- Governmental Agencies
- Chemical and Waste Management
- Hazardous Chemicals
- Dental Office Waste Management
- Microorganisms in Dental Unit Water
- Methods for Reducing Bacterial Contamination
- Infection Control and Dental Unit Water
- Ergonomics in the Dental Office
- Muscle-Strengthening Exercises
Dental Assistant Module 6
Patient Information
- The Patient Record
- Patient Record Forms
- Respiration and Blood Pressure
- Oral Examination and Diagnostic Techniques
- The Aging Population
- Principles of Pharmacology
- Drug Dosage and Forms
- Preventing a Medical Emergency
- Emergency Care Standards
- Emergency Responses
Dental Assistant Module 7
Foundation of Clinical Dentistry
- The Dental Office Environment
- Greeting and Seating the Patient
- Team Dentistry Positioning
- Expanded Functions of the Dental Assistant
- Dental Hand Instruments
- Evolution of Rotary Equipment
- Dental Handpieces
- Moisture Control
- Oral Evacuation Systems
- Anesthesia and Pain Control
Dental Assistant Module 8
Radiographic Imaging
- Foundations of Radiography
- Discovery of X-Radiation
- Radiation Effects
- Radiation Safety
- Dental Film and Processing
- Types of Film
- Quality Assurance in the Dental Office
- Intraoral Radiography
- Panoramic Radiography
- Extraoral Radiography
Dental Assistant Module 9
Dental Materials
- Properties of Dental Materials
- Tooth-Whitening Materials
- Dental Liners and Sealers
- Dental Bases and Bonding
- Impression Materials
- Impression Trays
- Laboratory Materials and Procedures
- Safety in the Dental Laboratory
- Pouring Dental Models
- Dental Waxes
Dental Assistant Module 10
Assisting in Comprehensive Dental Care, Part 1
- Cavity Preparation
- Permanent Restorations
- Tooth Whitening
- Fixed Prosthodontics
- Crown and Bridge Procedures
- Types of Provisional Coverage
- Removable Prosthodontics
- Full (Complete) Denture
- Overview of Root Canal Therapy
- Surgical Endodontics
Dental Assistant Module 11
Assisting in Comprehensive Dental Care, Part 2
- Periodontics
- Periodontal Instruments
- Nonsurgical and Surgical Periodontal Treatments
- Oral and Maxillofacial Surgery
- Surgical Preparation and Procedures
- Postoperative Care
- Pediatric Dentistry
- Preventive Dentistry for Children
- Coronal Polishing
- Prophylaxis Angle and Handpiece
Dental Assistant Module 12
Dental Administration and Communication Skills
- Communicating with Patients
- Cultural Diversity
- Written Communication
- Operating Procedures Manual
- Record Keeping
- Appointment Scheduling
- Accounts Receivable
- Marketing Your Skills
- Locating Employment Opportunities
- Salary Negotiations
**Outlines are subject to change, as courses and materials are updated.**
Dental Office Assistant
Dental Office Assistant Module 1
Introduction to the Dental Profession
- Orientation to the Dental Profession
- Good Personality Traits
- Education
- Members of the Dental Healthcare Team
- HIPPA
- OSHA
- Professional Ethics
- Legal Standards
- Patients™ Rights
- Professional Organizations
- Basic Dental Office Design
- Dental Anatomy
- Dental Numbering System
- Charting Methods
- Dental Procedures
- Chairside Dental-Assisting Duties
- Infection Control
Dental Office Assistant Module 2
Communication Skills in the Dental Office
- Interpersonal and Communication Skills
- Barriers to Effective Communication
- Improving Communication
- Telephone Techniques
- Written Correspondence
- Letter Writing Style
- Patient Relations
- Psychology and Positive Image
- Problem Solving
- Providing Outstanding Customer Service
- Dental Healthcare Team Communications
- Dental Practice Procedural Manual
- Organizational Conflicts
- Staff Meetings
Dental Office Assistant Module 3
Managing Dental Office Systems Part 1
- Computerized Dental Practice
- Selecting a Software Package
- Basic Operations of a Software Package
- Role of the Administrative Dental Assistant
- Daily Procedures with a Computerized System
- Patient Clinical Records
- Electronic Clinical Records
- Collecting Information
- Clinical Records Risk Management
- Information Management
- Filing Methods
- Filing Equipment and Supplies
- Preparing the Clinical Record
- Preparing Business Documents
Dental Office Assistant Module 4
Managing Dental Office Systems Part 2
- Dental Patient Scheduling
- Mechanics of Scheduling
- The Art of Scheduling
- Making Appointments
- Time-Saving Functions
- Recall Systems
- Classification of Recalls
- Methods for Recalling Patients
- Inventory Management
- Types of Supplies, Products, & Equipment
- Selecting and Ordering Supplies, Products, & Equipment
- Occupational Safety and Health Administration (OSHA)
- Dental Office Equipment
- Electronic Business Equipment
- Telecommunications
- Intraoffice Communications
- Office Machines
- Business Office Environment
Dental Office Assistant Module 5
Financial Arrangements, Collection Procedures & Insurance
- Designing a Financial Policy
- Financial Policies
- Financial Policy Communications
- Managing Accounts Receivable
- Types of Dental Insurance
- Insurance Coding
- Organizing Insurance Coverage
- Types of Insurance Information Required
- Methods of Filing Insurance Claims
- Insurance Payments
- Insurance Tracking Systems
- Secondary Coverage
- Government Assistance
- Completing a Dental Claim Form
- Fraudulent Insurance Billing
Dental Office Assistant Module 6
Accounts Payable & Accounts Receivable
- Bookkeeping Procedures
- Organizing an Accounts Payable System
- Verification of Expenditures
- Check Writing
- Reconciling a Bank Statement
- Payroll
- Payroll Services
- Financial Records Organization
- Billing
- Managing Patient Transactions
- Reports
- Employment Strategies
- Managing Your Career
- Future Career Opportunities
- Assessing Yourself and Your Career
**Outlines are subject to change, as courses and materials are updated.**
