About this course
More than 30% of employed people in the UK are unhappy at work and 7% say they dislike their current job. The main reason for these figures is that employees are frustrated with poor management in the workplace.
All businesses need good leaders in order to be successful and an effective team leader makes sure that their team is happy and motivated within the workplace.
This qualification provides you with the key knowledge and skills that will be needed to work in a team leading role and be an effective team leader.
- Qualification gained: NCFE Level 2
- Place of study: Learn from home
- Type of course: Online distance learning course with no exams
- Course duration: 10 to 16 weeks.
*If you order a course as a paper-based method and live outside of the UK then there will be an additional charge for postage. Click here for more information on postage outside of the UK.
Unit 1: Preparing to lead the team
Learners will look at key leadership roles in the workplace including the team leader's role in health, safety, customer service and security, and will examine the benefits of working with colleagues.
Unit 2: Support development of self and team members
This unit covers the performance requirements of the team leader's role and explores how to support team members, communicate objectives and measure progress against objectives.
Unit 3: Communication and the team leader
Learners will look at the importance of effective communication with the team and colleagues, presenting information to a team, giving clear instructions and taking part in a meeting.
Unit 4: Equality, diversity and the team leader
This unit explains how the team leader can support ethnic diversity and support and promote minority groups. It also explores the support disabled team members may require.
Unit 5: Motivating the team
Learners will gain an understanding of the theories of motivation, the use of delegation as a motivational tool, the importance of development activities in motivation and the importance of individual and team recognition in motivation.
