Comments
Price
£13.14
Course Type
Online
Duration
1 hour
Date
Various dates throughout the year
Entry Requirements
Open to all levels
About this course
No business survives long without customers, so attracting and retaining customers over time is very important. Salespeople that take the time to understand their buyers and use this information to exceed their expectations are more likely to deliver exceptional service that leads to long-term relationships. This course discusses strategies and tactics that salespeople can use to retain customers long-term after making the initial sale.
