Pros and Cons of Working in Teams

Work Teams are made up of several individuals who have different but complementary skills, and who hold themselves mutually accountable for working towards a common purpose. Companies are taking a team approach because it has been shown that teamwork leads to happier customers, improved work quality, faster and better product development, higher job satisfaction, and better decision making. That does not, however, guarantee that using teams will always lead to positive outcomes, so managers should use them when it makes good business sense to do so. This course discusses the work team, benefits they bring to the organization, the disadvantages of using teams, and when it makes the most sense to allocate work to a team versus individuals.