Business & Management

Acccountant
Understanding the basic concepts of accounting is essential to success in business. An accountant’s job is to provide...
Women Leaders
Learn how to use your strengths, optimism, and sense of belonging, power and energy to prevail in service of a purpose...
Multiplying Manager
There are leaders who inspire and motivate employees to reach beyond their wildest expectations. Multiplying Managers...
First Time Manager
First time managers have their work cut out for them, many new skills to learn, having to deal with different...
Intercultural Communication
Living in a very diverse world, organizations recognize the importance to be equipped to perform successfully in a...
Interpersonal Communication
Interpersonal Communication is a very important skill that is needed to develop and maintain personal and professional...
Social Media
Are you looking to demonstrate more value to customers or employers? By using today’s hottest social media platforms...
Coaching Business
The coaching profession continues to evolve as a skill set and communication form that can be applied to many...
CustomerSevice
In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a...
Difficult People
There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing...
Email Etiquette
E-mail is one of the greatest inventions of our lifetime phenomenally affecting the way we communicate. Reading,...
Emotional Intelligence
Emotional intelligence provides a road map for us to know whether we are on the right track in our personal and...
Employment Rights and Responsibilities
This course covers everything employees and employers need to know about employment rights and responsibilities. There...
Fundraising
There is no one-size-fits-all method of organizational development or fundraising, either. Every nonprofit...
Grant Writing
Grant Writing is at the heart of the nonprofit world, and Grant Writers remain in high demand. Philanthropy has...
Human Resources
Whether you are a newly promoted manager, a business owner or a human resources professional, knowing the ins and outs...
Interviewing Skills
Anxieties, fear of rejection or lack of confidence are emotions that can affect the best of us before or during an...
Entrepreneurs
The entrepreneurial spirit is alive and well world-wide. This course is designed to provide both budding entrepreneurs...
Lean Six Sigma
Our Introduction to Lean Six Sigma course details the process for improving business operations using the integration...
Keyboarding
Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Our...
Downing Street Sign
Our Lean Six Sigma for Government course outlines Lean Six Sigma principles that can be applied in the public sector to...
Hospital
Hospitals today face major challenges. Health insurers are demanding lower prices. Patients are demanding an...
Principles of Customer Service
More than 80% of business leaders in the UK believe customers are not only the biggest pressure point for businesses,...
Business and Administration
Do you want to pursue a career in the business industry, or simply want to gain more knowledge about administrative...
Employability Skills
The number of unemployed people in the UK currently stands at more than two million and the number of people claiming...
Diversity
Every year there are approximately 270,000 incidents of ‘hate crime’ in the UK. These are crimes that usually involve...
Team Leading
More than 30% of employed people in the UK are unhappy at work and 7% say they dislike their current job. The main...
Customer Service
81% of customers would be willing to pay more in order to receive superior customer service. The role of customer...
Marketing and PR
Marketing and PR – when it comes to marketing in business, knowing about money isn’t the only aspect. In our course we...
Personal Excellence
As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to...

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